Virtual Assistant vs. Employee: The Showdown!

Published on 1 July 2025
Let’s face it, business owners, life is busy. We’re juggling meetings, emails, customer inquiries, and, occasionally, the mystery of where we left our coffee. As much as we try to be everywhere at once, there comes a point where we need help. While the idea of hiring a full-time employee sounds like it would solve everything, there’s this sneaky little option that keeps popping up: The virtual assistant (VA).
Now, I know what you’re thinking: "But I need someone here, in the office, to answer phones and share my ideas." Well, let me explain why hiring a virtual assistant might just be the best business decision (and also the most cost-effective)
The Cost: Employee Salary vs. Virtual Assistant Budget
Let’s talk about money. When you hire an employee, you’re committing to more than just their salary. There’s the Employers tax and NI, the pension, annual leave, sickness, the other benefits you might offer, the office equipment and possibly the snacks that somehow always go missing.
On the other hand, a VA is the subscription service of the business world. You pay them for the hours you need, with no extra charges for the office chair they’re not even sitting in. No awkward “Hey, I need you to stay late” conversations. And if they need benefits? Well, they’re likely already dealing with that themselves. Win-win.
Office Space: A Desk, A Chair, and the Never-Ending Paperwork Mountain
Let’s face it: we’ve all walked into the office and thought, "I’m going to need a bigger office..." The paperwork piles up, there are snack wrappers scattered everywhere, and your desk is the Bermuda Triangle for misplaced post-it notes. Hiring an employee means creating an actual space for them. A desk, a chair, desktop/laptop etc
A VA, however, operates remotely. No extra furniture needed. No endless “team-building” office games. No extra Wi-Fi bills. They can work from their own space, in their own chair, probably without any paper mountains to climb. You just get to sit back and enjoy the absence of clutter (well, most of the time).
Training: “Teach Me Your Ways” vs. “I Got This”
When you hire a full-time employee, there’s that awkward training phase where you try to explain what “that one thing” is that you’ve been doing for the last 10 years, but it’s actually way too complicated to explain without using interpretive dance. You’re both pretending to understand what the other is saying.
With a VA, they’ve probably seen it all. They’re already experts in their field, and if you’re lucky, they’ll show up with a whole arsenal of tricks to make your life easier. Need help scheduling? They’ve got a fancy calendar system that makes yours look like an Excel spreadsheet from the '90s. They can even teach you things. Like how to use all those productivity apps that you downloaded but never bothered to figure out.
The Emotional Investment: Employee Loyalty vs. Virtual Assistant Zen
With employees, there’s often this unspoken pressure to be emotionally available. You become a mentor, a therapist, and sometimes even the office mediator. That’s a lot of responsibility.
A VA, however, operates in a more zen-like manner. They’re there to do the work, and they do it well. If you need them, you email them. If you don’t need them? They go back to their home office, where they’re probably sipping tea and living their best life. No emotional baggage. No random office gossip. It’s just business—and maybe some lighthearted banter, but nothing that’s going to derail your productivity.
Conclusion: Employee or Virtual Assistant? The Choice Is Clear
At the end of the day, hiring a full-time employee is great if you want to build an empire, complete with office politics, coffee drama, and desk plants that somehow die despite your best intentions. However, if you want flexibility, efficiency, and a significantly reduced emotional investment, then a virtual assistant is your golden ticket to business bliss.